Governance & Culture

Terms of Use

Effective Date: 26 September 2026

This agreement applies as between you, the User of this Website, and SynAgentics Pty Ltd (ACN 703 160 463) ("SynAgentics", "We", "Us", "Our"), part of the V1 Scale ecosystem and the owner and operator of this Website. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.

No part of this Website is intended to constitute a contractual offer capable of acceptance. Any enquiry, booking, or order constitutes a contractual offer, and Our acceptance of that offer is deemed to occur only upon Our sending a confirmation email or signed proposal/statement of work indicating that the engagement has been accepted.

1. Definitions and Interpretation — "Account": means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and/or any communications System on the Website; "Content": means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website; "Facilities": means collectively any online facilities, tools, services or information that SynAgentics makes available through the Website either now or in the future; "Services": means the SynAgentics platform, software, Agentic Citizen, advisory, and learning services available to you through this Website or under a separate service agreement, subscription, or statement of work; "Payment Information": means any details required for the purchase of Services from this Website or under a service agreement; "System": means any online communications infrastructure that SynAgentics makes available through the Website either now or in the future; "User"/"Users": means any third party that accesses the Website and is not employed by SynAgentics and acting in the course of their employment; "Website": means the website that you are currently using (synagentics.io) and any sub-domains of this site unless expressly excluded by their own terms and conditions; and "We/Us/Our": means SynAgentics Pty Ltd, part of the V1 Scale ecosystem.

2. Age Restrictions — Persons under the age of 18 should use this Website only with the supervision of an adult. Payment Information must be provided by or with the permission of an adult.

3. Business Customers — These Terms and Conditions also apply to customers procuring Services in the course of business, including any Service Agreement or Statement of Work entered into separately from this Website; where the terms of such an agreement conflict with these Terms and Conditions, the separately signed agreement takes precedence.

4. Intellectual Property — Subject to the exceptions in Clause 5, all Content included on the Website, unless uploaded by Users, including but not limited to text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software, is the property of SynAgentics, Our affiliates, or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable Australian and international intellectual property and other laws. You may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given Our express written permission to do so. Ownership of configurations, Agentic Citizen designs, outputs, and other work product produced for a client under a Service Agreement is governed by the terms of that agreement.

5. Third Party Intellectual Property — Unless otherwise expressly indicated, all intellectual property rights, including but not limited to copyright and trademarks, in third-party product images, platform logos, and descriptions belong to the manufacturers, platforms, or distributors of such products as may be applicable. You may not reproduce, copy, distribute, store or re-use such material unless given express written permission to do so by the relevant owner.

6. Links to Other Websites — This Website may contain links to other sites, including other companies within the V1 Scale ecosystem. Unless expressly stated, these sites are not under the control of SynAgentics or that of Our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

7. Links to this Website — Those wishing to place a link to this Website on other sites may do so only to the home page of synagentics.io without Our prior permission. Deep linking requires Our express written permission. To find out more, please contact Us at support@synagentics.io.

8. Use of Communications Facilities — When using any System on the Website, you must not use obscene or vulgar language; submit Content that is unlawful, abusive, threatening, harassing, defamatory, or otherwise objectionable; impersonate other people, particularly employees and representatives of SynAgentics or Our affiliates; or use Our System for unauthorised mass-communication such as spam. You acknowledge that SynAgentics reserves the right to monitor and retain copies of any and all communications made to Us or using Our System.

9. Accounts — Where an Account is required to procure Services or use certain parts of the System, you represent and warrant that all information you submit is accurate and truthful, that you have permission to submit any Payment Information, and that you will keep this information accurate and up to date. It is recommended that you do not share your Account details. If you believe your Account has been accessed without consent, contact Us immediately.

10. Disclaimers — We make no warranty or representation that the Website will meet your requirements, be of satisfactory quality, be fit for a particular purpose, be compatible with all systems, be secure, or that all information provided will be accurate. No part of this Website is intended to constitute advice, and the Content should not be relied upon when making any decisions or taking any action of any kind. No part of this Website is intended to constitute a contractual offer capable of acceptance. See also Our Income Disclaimer and Dynamic Content Disclaimer.

11. Availability of the Website — The Website is provided "as is" and on an "as available" basis. We give no warranty that the Website or Facilities will be free of defects and/or faults. We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war, or legal restrictions and censorship.

12. Limitation of Liability — To the maximum extent permitted by law, We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, arising from use of the Website or any information contained therein. You use the Website and its Content at your own risk. Nothing in these Terms and Conditions excludes or restricts SynAgentics' liability for death or personal injury resulting from negligence or fraud on Our part, or for any direct or indirect loss or damage arising out of the incorrect provision of Services or reliance on incorrect information included on the Website. If any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining terms.

13. Changes to the Facilities and these Terms and Conditions — We reserve the right to change the Website, its Content, or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes.

14. Communications and Governing Law — All notices and communications should be sent to Us by email at support@synagentics.io. These Terms and Conditions and the relationship between you and SynAgentics Pty Ltd shall be governed by and construed in accordance with the laws of Queensland, Australia, and both parties agree to submit to the exclusive jurisdiction of the courts of Australia.

SynAgentics mOS is the Meta Operating System for SynAgentic organisations, where every human role is paired with an Agentic Citizen built to hold it, from idea to $10M+ in revenues and beyond.

Humans + Agentic = Infinite Possibilities.

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