Privacy Policy

This Privacy Policy applies as between you, the User, and SynAgentics Pty Ltd (ACN 703 160 463) ("SynAgentics", "We", "Us", "Our"), part of the V1 Scale ecosystem. It explains how We collect, use, store, and protect information you provide through this Website (synagentics.io) and its associated systems.

1. Definitions — "Data" means any information you submit to Us through the Website, including personal information as defined under the Privacy Act 1988 (Cth); "Cookie" means a small file placed on your device when you visit certain parts of the Website (see Our Cookie Policy for detail); "Services" means the SynAgentics platform, Agentic Citizen, advisory, and learning services offered through the Website; "Website" means synagentics.io and any sub-domains.

2. Data We Collect — Depending on how you interact with the Website, We may collect: your name, job title, and company; contact details including email and phone number; enquiry and booking details submitted through forms; technical data such as IP address, browser type, and referral source, collected automatically; and any information you voluntarily provide in correspondence with Us.

3. Our Use of Data — We use the Data We collect to respond to enquiries and bookings, to operate and improve the Website and Our Services, to send you information you have requested, and, where you have consented, to send you updates about SynAgentics. We do not sell your Data to third parties. We will only disclose Data where required by law, to operate a Service you have requested, or with your consent.

4. Third-Party Websites and Services — The Website may link to third-party websites, including Meta Space OS and other SynAgentics ecosystem properties, and may use third-party service providers, such as hosting, analytics, and email delivery providers, to operate. Those third parties process Data only to the extent needed to provide their service to Us, under their own privacy terms.

5. Changes of Business Ownership and Control — SynAgentics may, from time to time, expand or reduce its business, and this may involve the sale of certain divisions or the transfer of control to another party. Any transfer will only involve the disclosure of Data to a new owner or controller under terms consistent with this Policy, and, where reasonably practicable, you will be notified in advance.

6. Controlling Access to Your Data — You may ask Us at any time not to process your Data for marketing purposes by contacting Us using the details in Clause 10.

7. Your Right to Withhold Information and Access Your Own Data — You may access parts of the Website without providing any Data. Where full functionality of a Service requires Data, We will tell you so at the point of collection. You have the right, under the Privacy Act 1988 (Cth), to request a copy of the Data We hold about you and to request that inaccurate Data be corrected.

8. Security — We take the security of your Data seriously and maintain reasonable technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure, and We cannot guarantee absolute security.

9. Changes to this Policy — We may update this Privacy Policy from time to time to reflect changes to Our practices or legal requirements. The updated Policy will be posted on this page with a new Effective Date.

10. Contacting Us — If you have any questions about this Privacy Policy or how We handle your Data, please contact Us at support@synagentics.io.